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Productivity Tool: Typeform

By Tonya Thomas April 29, 2019

Forms play an essential role in the life of a business. However, it can be challenging to create professional looking forms and make them user-friendly. You don’t want the user to have to print the forms, fill them out and then scan or fax them back to you. It’s best to make the form as easy to complete as possible to ensure that your clients and customers don’t have a time-consuming hassle on their hands completing your forms. There is an online tool that you can use to help create professional forms that can be completed online providing ease of use for your clients and customers. That tool is Typeform.

Four Reasons Why You Should Document Your Business Processes

By Tonya Thomas March 27, 2019

By now you may have heard that it’s important to document your company’s processes, and it’s true, you should. Having a detailed outline of how you do things in your business has many benefits to the health and development of your company. It can also contribute to the growth of your business. If you haven’t given much thought to documenting your business processes, you should strongly consider it and below are some reasons why.

What are Systems and How Can They Help Grow Your Business?

By Tonya Thomas February 16, 2019

There is a process to delegating effectively and that process begins with creating systems for your business. Systems will help you gain clarity in your business model and successful delegating begins when you know what you need to delegate. A system is what, how and when things are done in your business. There are four main areas of your business and they are operations, finances, marketing/sales, and customer service. You should have systems in place for each of these areas. Below are three ways that you can begin to create systems for your business.

Productivity Tool: Hootsuite

By Tonya Thomas December 19, 2018

Social media is a very important part of a small business owner’s marketing plan. However, it can be time-consuming as well. One great way to get ahead of the curve and save time is to schedule your social media posts and a great tool for that is Hootsuite. Below are some of the cool features that Hootsuite has to offer.

How to Get The Most Impact from Working with a Virtual Assistant

By Tonya Thomas November 5, 2018

Finding the right virtual assistant for your business can be intimidating, and if not done properly can have a negative effect on your business. Your virtual assistant should be an integral part of your team; therefore, you should invest the time to learn how to build a solid working relationship you’re your VA. Below are some key ways that you can work with your virtual assistant to foster a successful and profitable relationship.

Three Things That You Can Do to Improve Your Office Systems for Maximum Productivity

By Tonya Thomas September 30, 2018

We are creatures of habit. We like to settle into our routines as this feels comfortable for us. We get used to doing something a certain way and never stop to think if there is a more efficient way to do it. We often use this same approach when it comes to our office systems. A system is an approach that we use to go about achieving our desired outcome in our work each day. You may not have thought much about it, but you have a system for each task that you perform each day. Below are some ways that you can improve a few of your office systems.

Productivity Tool: Wunderlist

By Tonya Thomas August 21, 2018

I use several different tools to help me stay productive. One of those tools is Wunderlist. Wunderlist allows you to create checklists for your to-do items.

6 Tips to Make Working from Home a Success

By Tonya Thomas July 22, 2018

You’ve finally achieved your goal of working from home and you’re ecstatic! You can’t wait to have all of the flexibility that you have read about working from home will bring you. Your work-life balance is about to be so on point and your life will become all the better for it. No more getting home in the evenings from a long day at the office and fighting traffic on your commute home. Your commute is about to become 10 seconds. You’ll be able to get everything done around the house and get your work done. Does all of this sound familiar to you? I’ve had a home office for over 16 years now, but I still remember my thoughts and feelings when I first began to work from a home office. However, little did I know that working from home is a learning process and in order to do it successfully, you have to put some boundaries in place. If not, you may find that the blissfulness of working from home can turn into a nightmare of chaos if you don’t learn how to master it. Below are some tips to help you get off to a great start of working from home.

A Good Virtual Assistant Should be Proactive

By Tonya Thomas June 25, 2018

There are many qualities that a virtual assistant should have. One of the primary attributes is being proactive. An excellent virtual assistant should go the extra mile to try and make things easier for her clients. She shouldn’t always wait in the wings for the client to provide instruction on what to do or how to do things. Of course, a virtual assistant will need some initial direction of how to support the client. However, there are some things that the virtual assistant can do to work with the client proactively.

8 Ways to Provide Better Customer Service

By Tonya Thomas May 25, 2018

People have told me that I have high standards when it comes to the service that I provide. I thought this quite odd to hear. After all, I do operate a service-based business. In my opinion, my clients deserve to get the best possible service. I don’t believe in doing tasks half-heartedly and strive to do them correctly. Don’t get me wrong, I know that people are human, and mistakes are bound to happen, but I also believe that you should put measures in place to prevent them at all costs.

Below are some ways that you can provide the best quality service to your clients: