Today I’m reminded of an old client who passed away a couple of years ago. He was my client for 12 years, and I learned a lot from him. He would call me a couple of times per day. I have to admit that this annoyed me initially, but over time, I came to look forward to the calls. We would discuss his plans for the day, review his calendar, and he would check-in to see if I had anything to discuss with him.
We all want to make ourselves stand out in our industry. Clients now have the Internet at their tips and have an array of other businesses to choose from, so you will need to go the extra mile to make your company stand out among the others in your field. One way to stand out in a crowd is to take the time to do little things that make a big impression. Below are some ways that you can look good in the eyes of your clients and potential clients.
You don’t want to create more work for your clients as you onboard them. Your goal should be to have the process go as smoothly and as easily as possible. A great way to ensure that this happens is to automate your onboarding. Below are some ways that you can do this.
Delegating is the key to scaling a company. You can’t do everything on your own if you want to grow your business. However, if you’ve never delegated, you may find it to be challenging. Delegating is an art. There are steps to follow to ensure that you’re doing it effectively so that you receive the desired outcome for the task or project. Below are some tips to help you master the art of delegating.
Email plays an essential role in the life of a business owner. There is good in email – it’s how we communicate with clients, potential clients, colleagues and our team. It also has its bad side – it can even become addictive; it can derail our productivity, and it can become time-consuming and overwhelming.
Taking control of your email can have a significant impact on your time and productivity. One way to help take control of your inbox is to use filtering. Filtering is when you set up rules for what happens to each email as it comes into your inbox. The rule that you create determines what folder that specific email goes into. Below are the benefits that you can achieve through filtering your email.
I was speaking recently with another fellow business owner. We were talking about delegating. She commented that she had everything under control in her business – that she could handle everything on her own and didn’t need any help. She said this as if she were proud of this fact.
Forms play an essential role in the life of a business. However, it can be challenging to create professional looking forms and make them user-friendly. You don’t want the user to have to print the forms, fill them out and then scan or fax them back to you. It’s best to make the form as easy to complete as possible to ensure that your clients and customers don’t have a time-consuming hassle on their hands completing your forms. There is an online tool that you can use to help create professional forms that can be completed online providing ease of use for your clients and customers. That tool is Typeform.
By now you may have heard that it’s important to document your company’s processes, and it’s true, you should. Having a detailed outline of how you do things in your business has many benefits to the health and development of your company. It can also contribute to the growth of your business. If you haven’t given much thought to documenting your business processes, you should strongly consider it and below are some reasons why.
There is a process to delegating effectively and that process begins with creating systems for your business. Systems will help you gain clarity in your business model and successful delegating begins when you know what you need to delegate. A system is what, how and when things are done in your business. There are four main areas of your business and they are operations, finances, marketing/sales, and customer service. You should have systems in place for each of these areas. Below are three ways that you can begin to create systems for your business.
Social media is a very important part of a small business owner’s marketing plan. However, it can be time-consuming as well. One great way to get ahead of the curve and save time is to schedule your social media posts and a great tool for that is Hootsuite. Below are some of the cool features that Hootsuite has to offer.