Finding the right virtual assistant for your business can be intimidating, and if not done properly can have a negative effect on your business. Your virtual assistant should be an integral part of your team; therefore, you should invest the time to learn how to build a solid working relationship you’re your VA. Below are some key ways that you can work with your virtual assistant to foster a successful and profitable relationship.
Communication is Key when working with a virtual assistant
Communication is key in any relationship. You can’t grow close to your significant other without talking with them on a regular basis. You can’t develop a bond with your kids without talking with them. The same holds true when it comes to working relationships. Therefore; you will need to speak with your virtual assistant on a regular basis in order to foster a solid working relationship. Aim to speak at least once per week. However, it’s even better if you can speak daily for the first 30 days of the relationship. Also, be sure to have an agenda for each call so that you don’t forget to cover things and that the call is efficient.
Let your virtual assistant know how you want to be supported
No one is a mind reader. You will have to let your VA know how you want to be supported. For example, if she’s managing your calendar, let her know your preferences around meeting times. If she’s making travel arrangements for you, let her know your seating preference or how far away you like your room from the elevator. Keep in mind that it will take some time for her to know your work style, but you can help by sharing your likes and dislikes when it comes to your support.
Treat your virtual assistant with respect
We all like to be treated as equals. Your relationship with your virtual assistant should be no different. A good VA should be an expert at what she does. She is a professional and a business owner in her own right. Therefore; keep in mind that she doesn’t work for you, but is your administrative partner, helping you manage the administrative pieces that are so vital to the success of your business.
You should share your whys
As a business owner, you’re a very busy person. It’s easy to just hand off tasks without much thought. However, take the time to explain the overall big picture of projects. If your virtual assistant knows the “big picture” of a project, it can help immensely. She may also be able to provide suggestions on how the project can be done more efficiently. Sharing the whys can also foster a sense of teamwork.
Get to know your virtual assistant
Your virtual assistant is virtual, but she is a real person. Take the time to get to know her. Ask about her likes and dislikes outside of work. What does she like to do in her spare time? Does she have a family? Also, share a bit about yourself as well. You don’t have to share your most intimate details about yourself; however, open up a bit and develop a sound relationship with your VA.
Resolve Conflict head on
You should both be on the same page on this one. Discuss how you will each handle conflict during the interview process with one another. Make a pact that you will each come to the other if there is an issue. Don’t assume that if something is not done to your liking that the other person knows this. Schedule a call to discuss what’s bothering you and provide the other person with an opportunity to address the issue.
Show your appreciation
We all like to have a pat on the back from time to time. Don’t take your virtual assistant for granted. Let her know that you appreciate her hard work. You can do this either with a verbal thank you or with a small gift. When someone knows that you appreciate what they do, this will go a long way in the loyalty that they provide to you.