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Documentation Isn’t Busywork, It’s a Leadership Decision

By Brittany Love January 1, 2026

There’s a moment in every growing business when things start to feel heavier than they should. Not because the work is hard, but because everything depends on you — decisions, answers, fixes, and context.

Over the years, I’ve seen one pattern show up again and again in businesses that feel stuck or strained: the work lives in people’s heads instead of in the business. That’s where documentation quietly becomes a leadership issue, not just an operational one.

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Why Delegation Fails — and What Leaders Need to Have in Place First

By Brittany Love December 18, 2025

Delegation is one of the most powerful accelerators of business growth. It frees up capacity, reduces overwhelm, and allows leaders to operate at a higher level.

But here’s the truth many people don’t talk about: delegation fails far more often than it succeeds — and it’s usually not because the assistant wasn’t capable.

More often than not, delegation fails because the leader wasn’t set up for it to work.

This isn’t about blame. It’s about awareness — the kind that gives leaders the clarity and readiness to delegate well. Before work is handed off, there are a few foundational elements that need to be in place.

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The Moment Doing More Stops Working: Why Leaders Need Capacity, Not More Effort

By Brittany Love December 4, 2025

There comes a time when effort isn’t enough, and at some point, we’re just spinning our wheels. If you’ve ever felt this way, you’re not alone. As a business owner, your workload can sneak up on you. Before you know it, you’re working yourself into burnout.

However, the turning point comes when you stop long enough to recognize what’s happening. Keep in mind — this isn’t a bad thing. It’s actually a sign of growth in your business.

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How to Identify Your Workstyle in 4 Simple Questions

By Tonya Thomas October 8, 2024

If you’re considering adding members to your team, being mindful of your workstyle is good. Knowing your work style is important so that you know the type of person who works well with it. I talk about assistants a lot because that’s my industry. For example, if you’re considering bringing on a virtual executive assistant, you should understand how you like to work before engaging with an assistant. Knowing your work style will enable you to find an assistant whose work style compliments your own.

If you don’t know or haven’t thought about your work style, there are ways for you to find out. You can take assessments, but the simplest way is to answer a few questions. Think about the following:

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Virtual Assistant vs. An Agency

By Tonya Thomas January 27, 2024

If you’re considering working with a virtual executive assistant, you may have realized that there are many options, which can be overwhelming. You can work with an individual virtual assistant or an agency that provides virtual assistants. So, you may be wondering, should I work with a virtual assistant or with an agency? Below are some things to consider when making your decision.

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How Do I Work with a Virtual Executive Assistant?

By Tonya Thomas November 18, 2023

Virtual assistance has been around since the early 2000s. However, the past three years have seen an explosive growth in the industry. No longer is it regulated to the small business owner using a VA; there are now larger companies utilizing the services of a virtual executive assistant. Along with this comes the question, “How do I work with a virtual assistant?” Below are some ways to help you determine how to best work with a virtual assistant.

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Do You Know The Value of Your Time?

By Tonya Thomas April 25, 2021

Have you ever thought about what you’re paying yourself to work for yourself? Sounds crazy, right? But, you do cost yourself money. As a business owner, your time is of value. Do you know what your time is worth? Do you know your hourly rate? If you don’t know the answer to these questions, it’s important that you find the answers.

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Are You Ready to Brain Dump?

By Tonya Thomas September 28, 2020

Most of the clients who come to us know that they need support but usually aren’t sure where to begin. It’s important that you start with a plan that consists of what, how, and when you will delegate to your executive assistant.

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Frustrated Business Owner

The Struggle Is Real

By Tonya Thomas June 24, 2020

Productivity is a hot topic. Everyone wants to become more productive. However, you can’t be more productive if you’re bogged down doing things that you’re not good at doing or don’t like to do.

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virtual team concept

Best Practices to Work with Your Virtual Team

By Tonya Thomas March 10, 2020

The invention of the Internet brought many positive changes for small businesses. One of the positives that the Internet brought about was that it opened doors for small businesses to grow their teams with talent across the globe. Many companies now have remote team members working to help improve their bottom line. However, you must have a plan to ensure that your remote team model is successful. Below are a few practices to have in place to help your virtual team work in a collaborative manner.

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Recent Blog Posts

  • Documentation Isn’t Busywork, It’s a Leadership Decision
  • Why Delegation Fails — and What Leaders Need to Have in Place First
  • The Moment Doing More Stops Working: Why Leaders Need Capacity, Not More Effort
  • How to Identify What to Systemize or Delegate First
  • Effective Ways to Prevent Team Member Turnover

Why Team Delegate?

What sets us apart from others in our industry is our approach to delegation. We’re not just someone that you hand off tasks to, but we strategize with you to help you determine all of the areas of your business where you can delegate and the best processes to follow when you delegate.

Our Team

We only select the best and the brightest admins to be a part of our team. All members of our team have previous years of experience working in the corporate world as executive assistants and all are US based. They receive continuous training to ensure that they will work with you in a proactive manner and provide the best service possible.

Benefits of Working with Us

We’re all about meeting your needs. At Team Delegate, we understand that you’re coming to us to help solve your administrative problems and we’re most certainly the answer to your problems. However, we like to take things a step further. Learn the benefits of working with us.

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