I got an assistant that I don’t have to tell what to do.
Issue:
I was working a lot and my business had experienced a surge of growth. As a result, I was working a lot of evenings and weekends. I didn’t have the right systems and processes in place to handle the workload, nor did I have the knowledge of how to go about putting them in place.
Experience/Process of Working with Team Delegate:
Everything has been professional and organized, from the onboarding process to getting started with my executive virtual assistant. I was assigned someone who met and exceeded my expectations.
Impact of Working with Team Delegate:
I no longer have to work evenings and weekends. I now have the structure in place to not only handle my current workload but since working with my executive virtual assistant, I now also have systems and processes in place to be able to bring on additional work.
Results of Working with Team Delegate:
Upon hearing about Team Delegate’s match process, I was a bit skeptical not knowing if I could be matched with the right assistant. Little did I know the magic that was happening behind the scenes and how the onboarding process was all working together to create magic behind the scenes to produce the perfect match for me.
I got an assistant that I don’t have to tell what to do. She is able to help me see ways where she can help me and it’s been a lifesaver as it relates to my delegating skills.
A lot of people think that they will have to tell their assistant what to do, and the thought of that can be stressful if you’re already busy or overwhelmed. But I got matched with an assistant who helps me by pointing out areas where she can assist me that I hadn’t thought about.
Lisa Ong
Wishing Out Loud, LLC
I feel like I have a partner with Team Delegate as well as with my virtual assistant to ensure that nothing falls through the cracks.
Issue:
The primary frustrations were around just being able to focus on more strategic level initiatives vs. some of the day-to-day tasks, and it was starting to impede my ability to take advantage of growth opportunities in my business.
Experience/Process of Working with Team Delegate:
The reason I choose Team Delegate had a lot to do with your process. The ability to help me understand the match process. As someone who uses assessments to help organizations and my clients to find the right people for the right role, I have great respect for that, and I thought your process was well thought out. I also liked the fact that there is a way to provide me a backup in case something happens to my assistant, that was all really important to me to ensure that there would be no interruption in my business.
Impact of Working with Team Delegate:
I’ve had a very pleasant experience, but most of all what I think I value the most about my experience is the fact that the organization is very responsive. You were in touch early on in the process to make sure things were going smoothly, and you provided me with options on how to address challenges that I had around delegating. You even helped walked me through some of the technical challenges I was facing. I found that very helpful and the solutions really helped expedite my work with my assistant. My assistant has been very pleasant and a good fit for me and for my clients.
Results of Working with Team Delegate:
My work is a lot smoother and less stressful. I feel like I have a partner with Team Delegate as well as with my virtual assistant to ensure that nothing falls through the cracks, as I have expanded my services. I’ve recently added a new service offering; it requires weekly communication, and my assistant has been instrumental with the communication. I don’t see how I could have handled the administrative part of it alone without it impacting other areas of my business. In the two short months of working with Team Delegate, I have been able to really expedite a new service offering for my business in a way that’s been seamless to me and to my clients, and I’m very happy with that.
Cheryl McDuffie James
Business Imaging
You got a sense of my working style so that you could match me with an assistant that would be a good fit.
Issue:
I wasn’t maximizing my time wisely. I really wanted to be able to spend my time on other areas of my business, like thought leadership and client service, instead of being bogged down with the administrative details of my business. I wanted to make sure that I was receiving an ROI on my time, for example, is it cost-effective for me to spend an hour sending out invoices, or does it make more sense to spend my time on marketing and having conversations with prospective clients or providing actual services?
Experience/Process of Working with Team Delegate:
My experience has been top-notch. You heard my concerns when we first met. You asked good questions to understand and really get underneath what my needs were. You got a sense of my working style so that you could match me with an assistant that would be a good fit. What’s great about this is the assistant that you matched me with likes data and detail whereas I do not as much, that’s not what I lead with. She is good at all of the things I’m not necessarily top of mind with, and I feel like she has a great balance to how I approach work. We just set up a great working relationship. Not only was the onboarding with you and the match process easy, meaningful, and valuable, but then working with Rachel has been super easy with no problems. She’s been responsive; she is reliable. I couldn’t ask for anything better.
Impact of Working with Team Delegate:
Well, I’ve been able to focus on more creative aspects of marketing now that I know that other parts of the administrative aspects are freed up. It’s just a big relief knowing that whenever I delegate something to Rachel, it’s taken care of. It’s just like “whew”, you know off my plate, so it’s a great feeling.
Results of Working with Team Delegate:
Two things – one is you guaranteed me someone else if the first match didn’t work. The second thing is that you set up those great check-ins to make sure that the relationship was going well and that my support needs were being met, that was fantastic. Also, knowing that other people have had great results. Seeing the testimonials from other clients, knowing people have had good outcomes, to me made a huge difference.
Kirsten Meneghello
Illumination Coaching, LLC
Our fears have been put to rest by our executive virtual assistant’s ability to look at each task with a fresh set of eyes.
Issue:
We simply had more work than we could handle. We were not taking care of details to prevent the same issues from coming up. We were recreating the wheel on each item that should have been a process.
Experience/Process of Working with Team Delegate:
Allison’s “can do” attitude and having the Team Delegate team as a backup in case we need to get additional experience and wisdom on a situation.
Impact of Working with Team Delegate:
To have our assistant’s professional business and administrative skills to work for us was exactly what we were missing! Our fears have been put to rest by our executive virtual assistant’s ability to look at each task with a fresh set of eyes.
Results of Working with Team Delegate:
We now have a capable, reliable, and knowledgeable teammate to delegate detailed work to.
Matt & Jennifer James
Cousin James Management
Team Delegate was very thorough in ensuring the match between myself and my new admin was a good one.
Issue:
My previous Administrative Assistant had retired.
Experience/Process of Working with Team Delegate:
I could trust them. They were very thorough in ensuring the match between myself and my new admin was a good one.
Any time you begin working with a new business partner, I think there’s a moment (or two) of hesitation. After all, hiring is an investment. The process put my mind at ease…and, then, I met the executive virtual assistant with whom I would work with and she was just darn near perfect!
Results of Working with Team Delegate:
I have been extraordinarily pleased. The placement process utilized by Team Delegate was incredibly thorough…they looked at my personality, expectations, work style…and so much more!
Lin O’Neill
O’Neill Enterprises and ALM-CT